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Possible to be perma locked out of account - Character does not disconnect #1496

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opened 2025-11-18 11:41:38 +00:00 by boxcar87 · 0 comments
boxcar87 commented 2025-11-18 11:41:38 +00:00
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-unable-

Reproduction steps

  1. Have high D/C prevalence
  2. Try and fail to reconnect multiple times ( meaning you crash while loading in or crash immediately upon logging in)

Expected results

Able to log in

Actual results

Not able to log in for over 10 minutes

Bug prevalence

Once

Description & Attachments

During what I assume is server instability (2 accounts having drastic disconnect issues, dropping multiple times within 10 minute intervals) I was unable to properly connect back into the game on one of the accounts. Other account remained mostly normal. During this time I tried to reconnect only to lag out either on the loading screen or immediately after connecting. After finally giving up on reconnecting I decided to restart my PC in case there was some issue with launcher. Upon trying to log back into account I am greeted with player still logged in. Persisted for over 10 minutes and could view my character on the /list of the zone. Never was able to log back in, gave up. Unsure how long player persisted in the playfield, some say he's still there to this day.

Character is Deepthought inside ToTW. Happened in the room after GoT while fighting Reverend Hyun.

### Report link -unable- ### Reproduction steps 1. Have high D/C prevalence 2. Try and fail to reconnect multiple times ( meaning you crash while loading in or crash immediately upon logging in) ### Expected results Able to log in ### Actual results Not able to log in for over 10 minutes ### Bug prevalence Once ### Description & Attachments During what I assume is server instability (2 accounts having drastic disconnect issues, dropping multiple times within 10 minute intervals) I was unable to properly connect back into the game on one of the accounts. Other account remained mostly normal. During this time I tried to reconnect only to lag out either on the loading screen or immediately after connecting. After finally giving up on reconnecting I decided to restart my PC in case there was some issue with launcher. Upon trying to log back into account I am greeted with player still logged in. Persisted for over 10 minutes and could view my character on the /list of the zone. Never was able to log back in, gave up. Unsure how long player persisted in the playfield, some say he's still there to this day. Character is Deepthought inside ToTW. Happened in the room after GoT while fighting Reverend Hyun.
boxcar87 added the
type
bug
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new
 labels 2025-11-18 11:41:38 +00:00
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area
blabot
Related to NPC dialog/conversations

  
area
client
This issue is (or appears to be) client-side

  
area
encounters
Related to scripted encounters

  
area
launcher
Related to the launcher

  
area
missions
Related to randomly generated missions

  
area
npc-behavior
Related to NPC/monster behaviour

  
area
performance
Caused by or related to server performance issues

  
area
portal
Related to the player portal website

  
area
quests
Issues relating to quests

  
area
rdb
Caused by RDB issues

  
area
teams
Issues relating to teaming with other players

  
area
trading
Related to trading with vendors and/or other players

  
area
zone

  
priority
1
Crashes playfield/server/other players or is game-breaking in a major way

  
priority
2
Crashes/breaks a character, significant gameplay impact with no workaround

  
priority
3
Standard or significant gameplay impact with workaround

  
priority
4
Trivial or minor gameplay impact, with or without workaround, or visual only

  
shadowlands

Related only to Shadowlands content

  
state
cant-reproduce
Can't be recreated by another tester

  
state
duplicate
This issue or pull request already exists

  
state
fixed
Developer has rolled out changes, needs re-tested to confirm fixed

  
state
new
Needs to be (re-)tested to ensure the issue is reproducible

  
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unrefined
Needs more detail, repro steps or to be cleaned up

  
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wontfix
This will not be worked on

  
type
bug
An implemented feature is not working correctly

  
type
enhancement
Unimplemented feature, new feature / request

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teams
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trading
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priority
4
shadowlands
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Reference: prk/issues#1496
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