Possible to be perma locked out of account - Character does not disconnect #1496

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opened 2025-11-18 11:41:38 +00:00 by boxcar87 · 3 comments

-unable-

Reproduction steps

  1. Have high D/C prevalence
  2. Try and fail to reconnect multiple times ( meaning you crash while loading in or crash immediately upon logging in)

Expected results

Able to log in

Actual results

Not able to log in for over 10 minutes

Bug prevalence

Once

Description & Attachments

During what I assume is server instability (2 accounts having drastic disconnect issues, dropping multiple times within 10 minute intervals) I was unable to properly connect back into the game on one of the accounts. Other account remained mostly normal. During this time I tried to reconnect only to lag out either on the loading screen or immediately after connecting. After finally giving up on reconnecting I decided to restart my PC in case there was some issue with launcher. Upon trying to log back into account I am greeted with player still logged in. Persisted for over 10 minutes and could view my character on the /list of the zone. Never was able to log back in, gave up. Unsure how long player persisted in the playfield, some say he's still there to this day.

Character is Deepthought inside ToTW. Happened in the room after GoT while fighting Reverend Hyun.

### Report link -unable- ### Reproduction steps 1. Have high D/C prevalence 2. Try and fail to reconnect multiple times ( meaning you crash while loading in or crash immediately upon logging in) ### Expected results Able to log in ### Actual results Not able to log in for over 10 minutes ### Bug prevalence Once ### Description & Attachments During what I assume is server instability (2 accounts having drastic disconnect issues, dropping multiple times within 10 minute intervals) I was unable to properly connect back into the game on one of the accounts. Other account remained mostly normal. During this time I tried to reconnect only to lag out either on the loading screen or immediately after connecting. After finally giving up on reconnecting I decided to restart my PC in case there was some issue with launcher. Upon trying to log back into account I am greeted with player still logged in. Persisted for over 10 minutes and could view my character on the /list of the zone. Never was able to log back in, gave up. Unsure how long player persisted in the playfield, some say he's still there to this day. Character is Deepthought inside ToTW. Happened in the room after GoT while fighting Reverend Hyun.
boxcar87 added the
type
bug
state
new
labels 2025-11-18 11:41:38 +00:00
madcow added
area
performance
state
verified
and removed
state
new
labels 2026-02-03 12:25:04 +00:00
Member

I've been the victim of this myself multiple times. think we need to do some work on gathering these issues into one and detailing it better, but thanks for the report so far @boxcar87

I've been the victim of this myself multiple times. think we need to do some work on gathering these issues into one and detailing it better, but thanks for the report so far @boxcar87
Author

I think this was the same as character d/c while zoning. Since the update tinker had made, which I presume is sort of an inactivity force boot, I have not been stuck like this. Not sure this is relevant anymore

I think this was the same as character d/c while zoning. Since the update tinker had made, which I presume is sort of an inactivity force boot, I have not been stuck like this. Not sure this is relevant anymore
Member

This should be fixed now by closing client down and waiting for 60 seconds before attempting to log back in.

This should be fixed now by closing client down and waiting for 60 seconds before attempting to log back in.
Oatbag 2026-02-14 03:37:36 +00:00
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Reference: prk/issues#1496
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