Lower and Upper Scheol crashes and dies (skips a heartbeat as Kelly says) #1591

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opened 2025-12-01 15:17:06 +00:00 by Everlife · 3 comments

https://bytebin.project-rk.com/5eausSCV

Reproduction steps

  1. Zone to Scheol either upper or lower and wait a few hours/mins (timing is unclear) - can either afk or kill mobs. The zone typically breaks a few hours after a reset.
  2. Eventually you will crash and upon login the zone will be broken and your char will be unable to make any actions.

Expected results

Zone should function normally after a relog

Actual results

Zone completely dies resulting in zero actions outside of global chat -- stuck and terminate all succeed in the chat, but the actual action doesn't happen. Nano's are unable to be cast and you end up in a casting loop

Bug prevalence

One or twice a day maybe more - it's happened to me twice now, but others have mentioned this in global chat about the zone so I never went. Sounds like it's every few hours.

Description & Attachments

Just to reiterate -- chat will still be live, but anything you try to do will not execute (nano programs, stuck commands, terminate, etc.) I am able to move, chat in global, use .bug .online, but any action I do results in endless cast time or execution succeeded messages with no action. If I moved, when I relog I am in the spot where I logged in at, not where I moved so the zone isn't responding.

### Report link https://bytebin.project-rk.com/5eausSCV ### Reproduction steps 1. Zone to Scheol either upper or lower and wait a few hours/mins (timing is unclear) - can either afk or kill mobs. The zone typically breaks a few hours after a reset. 2. Eventually you will crash and upon login the zone will be broken and your char will be unable to make any actions. ### Expected results Zone should function normally after a relog ### Actual results Zone completely dies resulting in zero actions outside of global chat -- stuck and terminate all succeed in the chat, but the actual action doesn't happen. Nano's are unable to be cast and you end up in a casting loop ### Bug prevalence One or twice a day maybe more - it's happened to me twice now, but others have mentioned this in global chat about the zone so I never went. Sounds like it's every few hours. ### Description & Attachments Just to reiterate -- chat will still be live, but anything you try to do will not execute (nano programs, stuck commands, terminate, etc.) I am able to move, chat in global, use .bug .online, but any action I do results in endless cast time or execution succeeded messages with no action. If I moved, when I relog I am in the spot where I logged in at, not where I moved so the zone isn't responding.
Everlife added the
type
bug
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labels 2025-12-01 15:17:06 +00:00
Member

This happened to me on my normal character and waited for a few hours to see if it self resolved. At the time of it happening there was a major lag spike, which is why i think it may be skipping a heart beat as it died during a lag episode. Terminate didn't work, stuck didn't work, mobs wouldn't attack so couldn't die, i also couldn't zone into garden, but insignia was consumed. Warp back to scheol upper didn't work.

From a BH POV:

I went there on my BH to investigate and since the soldier was stuck in the broken GS, i couldn't teleport to her. It also wasn't showing there was another gs (.gs list) (the broken one) was open with a character in it. When the PF is broken .pf reset works and shifts the characters to another playing field. They then have to log out and back in and places them into a working gs.

This happened to me on my normal character and waited for a few hours to see if it self resolved. At the time of it happening there was a major lag spike, which is why i think it may be skipping a heart beat as it died during a lag episode. Terminate didn't work, stuck didn't work, mobs wouldn't attack so couldn't die, i also couldn't zone into garden, but insignia was consumed. Warp back to scheol upper didn't work. From a BH POV: I went there on my BH to investigate and since the soldier was stuck in the broken GS, i couldn't teleport to her. It also wasn't showing there was another gs (`.gs list`) (the broken one) was open with a character in it. When the PF is broken `.pf reset` works and shifts the characters to another playing field. They then have to log out and back in and places them into a working gs.
Kresnika added
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verified
and removed
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new
labels 2025-12-01 15:33:30 +00:00
Oatbag added the
shadowlands
label 2025-12-02 04:15:46 +00:00
madcow added
state
unrefined
and removed
state
verified
labels 2025-12-22 20:02:51 +00:00
Member

So, I don't agree that this issue is "verified", sure - I've seen lag happen in scheol, but I've also seen it happen serverwide. If we want to have this focused on, players need to make more of an effort in creating reproducable steps.

As a reference point. I've created a level 130 character - I've traveled to Scheol Upper (.tp to 1150.4 2088.3 y 33.9 4880 ) and ran through the portal which teleports me to Lower Scheol (.tp to 1173.5 1017.5 y 224.9 4881 ). Teleport time aprox 25-30 seconds.

I'm now running around without issues. will update if/when I see more.

So, I don't agree that this issue is "verified", sure - I've seen lag happen in scheol, but I've also seen it happen serverwide. If we want to have this focused on, players need to make more of an effort in creating reproducable steps. As a reference point. I've created a level 130 character - I've traveled to Scheol Upper (`.tp to 1150.4 2088.3 y 33.9 4880` ) and ran through the portal which teleports me to Lower Scheol (`.tp to 1173.5 1017.5 y 224.9 4881` ). Teleport time aprox 25-30 seconds. I'm now running around without issues. will update if/when I see more.
Member

To add a few comments to this:

  • I've tried to reproduce on Ergo without luck. It seems that having many server connections or proxy is required to reproduce this zone crash problem
  • This zone crash issue is not limited to lower scheol, but it happens most commonly in lower scheol. I've also seen it happen in IS and in 4 holes
  • There is somewhat of a method to remove your toon from a crashed zone (other than a server reset). When I was stuck in IS, I repeatedly tried to log in many times (~10?) throughout the course of the day. Eventually one of my log ins put me into a separate GS, where I was able to /stuck out. The original GS that crashed was still down though. This seemed to work for people in lower scheol too, but it's pretty luck based to be able to generate that additional GS
  • There's a theory that lower scheol dyna bosses, specifically the croaker dyna bosses and spirit dredge dyna bosses, are respawning repeatedly akin to #1137, and this is causing the zone to crash. I've tried to do this in Ergo by killing all the bosses and letting them respawn multiple times, without any luck. It is unsure if #1137 is the cause or effect of this zone crash issue
To add a few comments to this: - I've tried to reproduce on Ergo without luck. It seems that having many server connections or proxy is required to reproduce this zone crash problem - This zone crash issue is not limited to lower scheol, but it happens most commonly in lower scheol. I've also seen it happen in IS and in 4 holes - There is somewhat of a method to remove your toon from a crashed zone (other than a server reset). When I was stuck in IS, I repeatedly tried to log in many times (~10?) throughout the course of the day. Eventually one of my log ins put me into a separate GS, where I was able to /stuck out. The original GS that crashed was still down though. This seemed to work for people in lower scheol too, but it's pretty luck based to be able to generate that additional GS - There's a theory that lower scheol dyna bosses, specifically the croaker dyna bosses and spirit dredge dyna bosses, are respawning repeatedly akin to #1137, and this is causing the zone to crash. I've tried to do this in Ergo by killing all the bosses and letting them respawn multiple times, without any luck. It is unsure if #1137 is the cause or effect of this zone crash issue
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Reference: prk/issues#1591
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